Overview
iDental Group, a multi-location dental practice in South Florida, was looking to fill their appointment books with new patient and dental implant leads. After several unsuccessful attempts with Facebook Ads, they partnered with Digital Resource to optimize their campaigns for better performance.
Challenges
Standing Out in a Saturated Dental Market
South Florida is packed with dental practices vying for the same patients. To gain traction, iDental Group needed more than generic ads—they needed a message and offer that would cut through the noise, build trust, and position them as the top choice for care.
Bridging the Gap Between Clicks and Chairs
Generating clicks was only half the battle. The real challenge was turning Facebook interest into booked—and kept—appointments. Success required a full-funnel approach that not only attracted quality leads but also nurtured them into real-world patients.
Reaching a Bilingual, Multicultural Audience
With South Florida’s population split across English and Spanish-speaking communities, iDental needed a marketing strategy that could resonate culturally and linguistically. Messaging had to be relevant, accessible, and engaging across both demographics to maximize reach and effectiveness.
Solutions
Digital Resource deployed a scalable Facebook Ads strategy with separate offers for general dentistry and dental implants. Creative was designed for English and Spanish speakers, and campaigns were tracked meticulously to optimize for conversions at each location.
Strategic Approach
Localized Audience Segmentation
We broke down the South Florida market by practice location, creating three core audience segments tailored to each region’s unique demographics and patient behaviors. This hyper-targeted approach allowed us to serve highly relevant ads that spoke directly to the needs of each local community.
Bilingual Creative Execution
To effectively engage both English and Spanish-speaking audiences, we developed dual-language ad creatives featuring culturally resonant visuals and messaging. This ensured that every prospect—regardless of language—felt seen, understood, and motivated to take action.
Service-Specific Offer Diversification
We deployed customized lead magnets for different service lines—general dentistry and dental implants—ensuring that each offer was specific, compelling, and relevant to the target audience’s needs. This strategic differentiation boosted both click-through rates and conversion quality.
Implementation
To generate a consistent flow of qualified leads, we executed a research-backed, multilingual Facebook Ads strategy tailored to iDental Group’s distinct audience segments and service offerings.
Audience Segmentation & Targeting Strategy
In collaboration with the iDental team, we identified three high-potential audience segments across five practice locations. Each segment was shaped by demographic, geographic, and behavioral data to ensure hyper-relevant targeting and stronger engagement.
Value-Driven Offer Development
We crafted two core offers—one focused on new patient specials and another targeting dental implant consultations. Each offer was designed to deliver immediate, tangible value in exchange for lead information, driving both interest and intent.
Multilingual Creative Execution
With multiple audiences and offers in play, we developed a suite of direct, persuasive ads in both English and Spanish. Each creative asset was customized for clarity, cultural resonance, and actionability—ensuring that messaging connected authentically with South Florida’s diverse population.
Continuous Performance Optimization
Over a five-month campaign period, we closely monitored performance metrics and audience behaviors. Ongoing optimizations—including creative refreshes, bid adjustments, and budget reallocations—were implemented in real time to maximize lead volume and minimize cost per acquisition.
Results
This campaign delivered exceptional results:


Conclusion
iDental Group’s partnership with Digital Resource led to a more effective Facebook Ads strategy, resulting in higher lead volume and lower costs. The approach helped them overcome local competition and establish a stronger online presence, paving the way for future growth.
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